IMPORTANT-THERE WILL BE SOME DELAYS ON ORDERS DUE TO RESTRICTIONS/STOCK AVAILABILITY
Please ensure you are ordering correctly and avoid ordering multiple sizes for trying, as anything that has been specially ordered cannot be exchanged or returned.
This does include any items which include any school logo.
If you have placed an order with us and an item is out of stock in most cases the order will remain pending until the order is fully complete. This may exceed our usual completion times (usually 7-10days) Orders will be kept in store until complete and customers will be notified when they have been dispatched.
Once you have been notified your order is ready for collection you must collection within the next three collection days.
UNAVAILABLE - HOME DELIVERY ONLY
example: if you are notified on a Monday that your order is ready for collection your have the Wednesday, Saturday and following Monday to collect your order. If you are unable to do so yourself you may nominate an alternative adult to do so. Orders will not be handed over to children.
If you have attended an appointment you will be given the option for home delivery or collect in store.
If you are collecting in store you will be advised during your appointment the turn around time and once your order has been completed this must be collected within the next three collection days.
If you have selected collect in store for your online order then you will receive an email which will state “Ready for collection” in the #tracking info.
Your order must be collected within the next three collection dates.
if you are collecting an order which was placed during an appointment you will need to bring a copy of your appointment confirmation to collect.
if you are collecting an online order you must bring a copy of the official online order.
All collections must be collected within the next three dates from when your order is ready.
If you are unable to collect this yourself you may nominate for someone to collect this on your behalf.
This must be an adult, orders will not be handed over to children.
RJMITCHELL PRIMARY SCHOOL
LINCEWOOD PRIMARY SCHOOL
During this time we will not be selling uniform or taking orders outside the school as we do really need to limit interaction for the time being. You can shop online in the comfort of their home and select which method would be best for them to receive their uniforms. THIS OPTION IS ONLY FOR PARENTS WITH CHILDREN WHO ATTEND THESE SCHOOLS, IF YOU OPT FOR THIS COLLECTION OPTION FOR A DIFFERENT SCHOOL OTHER THAN THE ONES NAMES THEN THESE WILL BE READY FOR YOU TO COLLECT IN STORE AND NOT AT THE SCHOOL.
We are using ROYAL MAIL, delivery times may exceed our usual time frame. Please be patient and you will receive dispatch information when your order has been completed.
IMPORTANT - THERE WILL BE SOME DELAYS ON ORDERS DUE TO RESTRICTIONS AND STOCK AVAILABILITY
SHOP CHANGES DUE TO COVID-19
WE ARE CURRENTLY OPERATING AS AN ONLINE ONLY STORE.
IF YOU HAVE AN ORDER WHICH HAS BEEN READY FOR COLLECTION FOR SOME TIME, YOU WILL NEED TO ADD ON HOME DELIVERY VIA OUR WEBSITE.
PLEASE PLACE YOUR ORDERS ONLINE AS NORMAL, COLLECT IN STORE IS PRESENTLY UNAVAILABLE. HOME DELIVERY CHARGES HAVE BEEN REDUCED